Contact Momela
Updated 8 September 2026
Momela is operated by Mohammed Essadqi, based in Morocco.
Customer support
Email support@momela.shop for product questions, access problems, refunds and privacy requests.
For a purchase issue, include your order number and the email used at checkout. Never send your password, full payment-card details or unnecessary health information.
Request data access or deletion
Email us from your account email with the subject “Data access request” or “Delete my Momela account”. We may verify your identity before processing the request.
For medical concerns, contact your healthcare professional. This support inbox is not a medical or emergency service.